Since the new Eldercare model (EC) was implemented by MOH on 3 May 2021, all new Befriending referrals henceforth will need to be centrally submitted through Agency for Integrated Care’s (AIC) Integrated Referral Management System (IRMS). Click here to submit a referral.
All befriending referrals will be allocated according to the respective Active Ageing Centre’s service boundaries, or Interim Befriending Panel (IBP) like Lions Befrienders, upon your submission via the IRMS system. Your referral will be processed, assessed and its status will be updated by the assigned service provider in the same system as well.
For assistance, please email befriending@lb.org.sg.